Policies

Returns and Warranties

Returns

FOR OUR BOGO OFFER – ALL SALES ARE FINAL – We have a strict rule on these promotions.
Return new/unused items to Helcap within 1 Week of receipt and receive a refund for the item price paid.

Returns must include all tags, packaging and be shipped in a sturdy shipping box. Items received which do not meet these criteria will not be accepted and will be sent back to you. $10 Restocking fee minus shipping is to be included with all refunds and will be processed in 30 days of receiving.

To report a Product Defect, Warranty Claim or if the wrong item was received please contact Customer Support. info@helcap.com 

Return using your own shipping method

  • Review above criteria to ensure the item is returnable. If yes, return to: Orlando, Florida 

  • Keep a copy of your tracking number. We are not responsible for lost packages.

  • A refund back to the original payment method used will be issued upon receipt by Helcap.

Terms and Conditions of Sale

PLEASE READ THESE TERMS AND CONDITIONS OF SALE VERY CAREFULLY.

THE TERMS AND CONDITIONS OF SALE ARE LIMITED TO THOSE CONTAINED HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY CUSTOMER ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN.

BY ACCEPTING DELIVERY OF THE PRODUCTS DESCRIBED IN HELCAP’S INVOICE OR OTHER HELCAP DOCUMENTATION, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS OF SALE UNLESS CUSTOMER AND HELCAP HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN.

IMPORTANT INFORMATION ABOUT THESE TERMS AND CONDITIONS OF SALE

These Terms and Conditions of Sale constitute a binding contract between Customer and HELCAP. Customer accepts these Terms and Conditions of Sale by making a purchase, placing an order or otherwise shopping on HELCAP’s Website (the “Site”). These Terms and Conditions of Sale are subject to change without prior notice, except that the Terms and Conditions of Sale posted on the Site at the time Customer initially places or modifies an order will govern the order in question.

These Terms and Conditions of Sale constitute the entire agreement between Customer and HELCAP relating to the Terms and Conditions of Sale of products on the Site. Customer consents to receiving electronic records, which may be provided via a Web browser or e-mail application connected to the Internet.

Customer may issue a purchase order for administrative purposes only. Additional or different terms and conditions contained in any such purchase order will be null and void. Customer agrees that the Terms and Conditions of Sale contained herein and in HELCAP’s invoice or other documentation will control. No course of prior dealings between the parties and no usage of trade will be relevant to determine the meaning of these Terms and Conditions of Sale or any purchase order or invoice related thereto. For the purpose of these Terms and Conditions of Sale, “Customer” means the person or entity that purchases, places an order or otherwise shops at HELCAP’s website.

SHIPMENTS; RISK OF LOSS

When Customer places an order, the order will be shipped to an address designated by Customer as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to Customer upon delivery of the items to the carrier. Customer is responsible for filing any claims with carriers for damaged and/or lost shipments. HELCAP retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.

EXPORT SALES

If this transaction involves an export under the Export Administration Regulations, the products sold or distributed under these Terms and Conditions of Sale exported from the United States by HELCAP were exported in accordance with the Export Administration Regulations. Diversion, use, export or re-export contrary to United States law is prohibited. In addition, manufacturers’ warranties for exported products may vary or may be null and void for products exported outside the United States.

WARRANTIES

Customer understands that HELCAP is not the manufacturer of the products purchased by Customer here-under and the only warranties offered are those of the manufacturer, not HELCAP. All products are sold AS IS. In purchasing the products, Customer is relying on the manufacturer’s specifications only and is not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by HELCAP. HELCAP AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO PRODUCTS SOLD BY THIRD PARTIES OR AFFILIATES OF HELCAP, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. THIS DISCLAIMER DOES NOT AFFECT THE TERMS OF THE MANUFACTURER’S WARRANTY, IF ANY.

SAFETY

Motorcycles can be dangerous. HELCAP has no control over the usage of any part or product. Customer shall read and comply with all safety instructions in the documentation for each product, and to exercise good judgment as to the proper selection, installation, use and maintenance of any part.

PRICING INFORMATION; AVAILABILITY DISCLAIMER

All pricing is subject to change. HELCAP reserves the right to make adjustments to pricing and product offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability.

ORDERS; PAYMENT TERMS; INTEREST; TAXES

Orders are not binding upon HELCAP until accepted by HELCAP. HELCAP reserves the right to refuse service to anyone. Terms of payment are within HELCAP’s sole discretion. Invoices are due and payable within the time period specified on the invoice, measured from the date of invoice. HELCAP may invoice parts of an order separately.

DESCRIPTION OF SERVICE

HELCAP provides users with a collection of on-line resources including online shopping and an assortment of interactive features (the “Service”). Unless explicitly stated otherwise, any new features that augment or enhance the Service shall be subject to the Terms and Conditions of Use. You understand and agree that the Service is provided “AS-IS” and that HELCAP assumes no responsibility for the timeliness, deletion, mis-delivery, or failure of the Service.

HELCAP’S PROPRIETARY RIGHTS

You acknowledge and agree that the Service and all content and materials available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by HELCAP, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. Notwithstanding the above, you may print or download one copy of the materials or content on this site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from HELCAP is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in these Terms and Conditions of Use is prohibited.

As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this site is strictly prohibited without the express written permission of HELCAP. Permission is granted only when certain limited criteria are met. E-mail info@helcap.com for information and to request such permission.

DISCLAIMER OF WARRANTIES

  • YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  • YOUR USE OF THIS SITE IS SOLELY AT YOUR RISK.

  • ALL MATERIALS, INFORMATION, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE (THE “CONTENT”) ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE.

  • THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.

  • HELCAP, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

  • NO ADVICE, INFORMATION, OR COMMUNICATAION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM HELCAP OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS AND CONDITIONS OF USE.

  • BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.

Thank You For Shopping With Helcap!

Motorcycle Helmet Laws

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Contact Info

Phone: 321-945-2036

Email: info@helcap.com

Policies

Make sure to check out our policies page for all the legal information on our products. By accepting delivery of the products described in Helcap's invoice or other documentation you are agreeing to and bound by and accept our conditions and terms!